Refund and Returns Policy

Refund and Returns Policy

Effective Date: 3rd December 2024, 12:00 AM

Thank you for shopping at Rate2Rate.shop! We want you to be completely satisfied with your purchase. If for any reason you are not, we offer an easy and straightforward Returns and Refunds Policy that allows you to return items within 15 days of receipt.

15 Days Easy Returns and Moneyback Guarantee

We understand that sometimes things don’t work out. That’s why we offer a hassle-free, 15-day returns policy. If you are not satisfied with your purchase, you can return it for a full refund within 15 days of receiving your order.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  1. Items must be returned within 15 days from the date of receipt.
  2. Items must be unused, undamaged, and in their original packaging.
  3. Receipt or proof of purchase must be included with the returned item.

How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us: Email us at shopraterate@gmail.com to start the return process. Please include your order number and reason for the return.
  2. Pack Your Item: Securely package your item in its original packaging. Include all accessories, manuals, and any promotional items that may have come with it.
  3. Ship It Back: Once you receive return instructions from our support team, ship the item back to the address provided.

Refund Process

Once your return is received and inspected, we will notify you via email whether your refund is approved or rejected. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow up to 7-10 business days for the refund to appear in your account.

Non-Returnable Items

Certain types of items cannot be returned, including:

  • Gift cards
  • Downloadable software products
  • Perishable goods (such as food, flowers, or plants)

Damaged or Defective Items

If you receive a damaged or defective item, please contact us at shopraterate@gmail.com within 48 hours of receiving the product. We will arrange for a replacement or full refund at no additional cost to you.

Contact Support

For any inquiries or support regarding returns or refunds, feel free to reach out to us at:

Email: shopraterate@gmail.com

We are here to assist you and ensure your shopping experience with Rate2Rate.shop is enjoyable and satisfactory!

Changes to This Policy

We reserve the right to update or change our Returns and Refunds Policy at any time. Please review this page periodically for any updates. Your continued use of the site after any modifications to the policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.

Thank you for choosing Rate2Rate.shop! Happy Shopping!

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